Privacy Policy

1. Introduction

Accez is a property management platform operated by Cloud Valley LLC. This Privacy Policy explains what information we collect when you use accez.cloud and our apps, how we use it, and the choices you have. We comply with applicable data protection laws, including GDPR and similar regulations where they apply.

2. Information We Collect

We collect the following types of information:

• Account info — your name, email, phone number, and company details when you sign up.
• Property and booking data — listings, pricing, calendars, and guest information you upload or that we sync from channels like Airbnb, Booking.com, Vrbo, and Expedia.
• Payment info — handled by our payment provider. We don't store full card numbers ourselves.
• Usage data — IP address, browser, pages visited, and similar information collected through cookies and analytics.

3. How We Use Your Information

We use the information above to:

• Provide and operate the service.
• Sync your listings and bookings with channel partners.
• Process payments through our payment provider.
• Send service-related emails (account, billing, security, support).
• Improve and secure the product.
• Meet our legal obligations.

We keep your data only as long as we need it to provide the service or to meet legal obligations.

4. How We Share Your Information

We share your information only with:

• Booking platform partners — to sync your listings and bookings.
• Service providers — for payment processing, hosting, email delivery, and analytics. They can only use the data to help us run the service.
• Authorities — when required by law.

We do not sell your personal information.

5. Data Security

We protect your data with encryption in transit and at rest, restricted access for our team, and regular security reviews. No system is 100% secure, so we can't guarantee absolute security, but we work hard to keep your data safe.

6. Your Choices

You can:

• Access, correct, or delete your data.
• Opt out of marketing emails using the unsubscribe link.
• Control cookies through your browser settings.

To make a request, message us on WhatsApp at (844) 460-3371.

7. Cookies

We use cookies to keep you signed in, measure how the site is used, and remember your preferences. You can block or delete cookies in your browser settings, but some parts of the service may not work as well without them.

8. Changes and Contact

We may update this policy from time to time. If we make material changes, we'll let you know through the service or by email. The date at the top of this page shows when it was last updated.

If you have questions, get in touch: